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OUR POLICIES

Delivering your dream treats in small packages

At SHORTCAKES AND ETC..., we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our online store time and time again. That’s why we believe that our policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

 Effective April 22, 2020 (PLEASE READ): 

- All orders must be placed Monday through Thursday. No orders will be picked up until the end of the week.

- LOCAL ORDERS can be picked up on Saturday and Sunday of the same week at: 25 Rahling Circle, Suite C1 (Face of Grace).

- Large orders will need  to be placed 5-7 business days prior to the event.

- If you are ordering online and located outside of Arkansas, please allow up to 4 days to process your order. You will receive a shipping confirmation email as soon as your sweet treats are headed your way. 

The recent policy modifications are to ensure that we satisfy all customer orders. During this pandemic, we would like to make certain that you receive your treats as swiftly as possible and that we are protecting ourselves and our awesome customers.

WE APPRECIATE YOUR BUSINESS AND PRAY THAT YOU WILL CONTINUE TO ENJOY OUR TREATS!  Stay Safe! We will do all of the work! :)

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